FAQs
Jas Fashion
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For common and frequently asked questions and answers, please visit this page. |
If you have some questions and we haven't covered them on this page, please submit your questions and suggestion to: SUPPORT@JasFashion.com.au
Can I visit Jas Fashion's Sydney Store and Warehouse?
- Place Your Order Online: Browse our online store and add your desired items to your cart.
- Select Store Pickup: When you proceed to checkout, please select the "Store Pickup" option as your shipping method.
- Order Processing: Typically, we process orders within one working day. Once your order is ready for pickup, we’ll send you a notification email with all necessary details, including parking instructions.
- Request Immediate Pickup: After placing your order, reply to the order confirmation email (which you’ll receive within minutes) to request immediate store pickup. Don’t forget to check your spam or junk folder if you don't see the email in your inbox.
- Warehouse Address: Factory 9 / 4A Bachell Ave, Lidcombe, NSW 2141.
- Parking: Please follow the parking instructions provided in the pickup notification to ensure you don't disturb our neighboring businesses.
- Business Hours: Make sure to arrive during our business hours. If you need to pick up outside of these hours, please reply to the pickup notification to arrange a suitable time.
We offer private fitting sessions for chemo headwear by appointment. Your satisfaction is our top priority.
To schedule a fitting, please fill out our online Fitting Request Form, and we'll contact you to confirm the appointment. These sessions typically last 30 minutes to one hour, ensuring we find the perfect headcovers for you. Alternatively, you can call us at 02-97494538 and leave a message, or email your request to Support@JasFashion.com.au .
Please Note:
We operate in an industrial factory complex and do not have a display area for all our items. The best way to view our full range is through our online store.
Yes, Jas Fashion offers an online order Click and Collect service from our Sydney store.
How It Works:
Pickup Details:
Chemo Headwear 101: Beginner’s Guide
- Night Time: A nightcap is not only for warmth; it also helps with hair loss control management by collecting loose hair that may shed during the night, ensuring a cleaner and more comfortable sleeping environment. Choose a soft, breathable nightcap made from materials like cotton or bamboo to keep your head warm and comfortable while you sleep. These caps are designed to stay snug throughout the night without being too tight or irritating.
- Casual at Home or Hospital: For casual wear, opt for lightweight beanies or turbans made from jersey or cotton. These should be easy to put on, provide full coverage, and feel comfortable for extended periods. They’re ideal for relaxing at home or staying cozy during hospital visits.
- Sun Protection: When outdoors, especially in sunny weather, it's essential to protect your scalp from UV rays. Look for wide-brimmed hats or caps with neck flaps that offer full coverage and UPF (Ultraviolet Protection Factor) fabrics. These hats should be breathable and adjustable for extra comfort.
- Social Occasions: For social gatherings, visiting clinics, shopping, or just stepping out, you might want to wear something more stylish. Consider elegant cloche hats, berets, or head wraps that complement your outfit while providing full scalp coverage. These hats may feature decorative elements like rosettes, ribbons, or pleats to add a touch of sophistication. This combination of style and comfort ensures you look and feel your best while navigating everyday activities.
When starting chemotherapy, one of the first things you might want to do is prepare for the possibility of hair loss. It's a good idea to explore headwear options early on. You’ll need headwear for different situations, including sleeping, casual wear, sun protection, and social occasions. Consult with your healthcare provider and look into chemo headwear collections that focus on both comfort and style for your needs.
Hair loss is a common side effect of many chemotherapy treatments, but not all patients lose their hair entirely. Some experience hair thinning while others lose it all within the first few weeks of treatment. Your doctor can provide more specific information based on your treatment plan.
Many people opt to cut their hair short or shave their heads before starting chemo. This can reduce the emotional shock of seeing your hair fall out and make it easier to manage. Whether you choose to cut your hair or not, the important thing is to do what feels most comfortable and empowering for you.
Wigs can provide the look of a full head of hair, which some people find comforting, especially for social events. However, wigs can be warm and less comfortable for long-term daily wear. Hats, scarves, and turbans are lightweight, breathable, and ideal for day-to-day use, especially at home or for quick errands.
There are also options in between, such as hair extensions sewn onto a headband or a hat. These allow you to show some hair around the hat while keeping your head cooler compared to a full wig. Hair extensions provide a natural look without the warmth or bulkiness of a wig, making them a great alternative for those who want some hair coverage without the discomfort of wearing a full wig all day.
You'll need different types of hats for various situations during chemotherapy. Here are some recommendations:
How Do I know Which Hat Size Fits Me?
All our hats are designed to reflect the size versatility of our Australian population. Most of our hats are made of stretchy material such as jersey fabrics or spandex added fabrics, or they are size adjustable. Some times if a hat is fitted, we will provide different size options.
If your head is smaller than 53cm/20.8in or larger than 58cm/22.8in, please use our product size filter which can be accessed on a category page.
If you are on a mobile device, the screen will be like this:
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If you are on a desktop, the screen will be like this:
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We have a detailed sizing description page for each product, and you can find the exact hat sizing information under the Sizing tab on each product page. Please measure your head size to ensure an ultimate fit.
In our Head and Hat Size Guide, you can find out what is your general head size range, which helps you to choose your right hat size.
You can measure your head circumstances with a measuring tape. Please refer to our HEAD AND HAT SIZE GUIDE blog for more information about head and hat size.
Jas Fashion Headwear Materials and Style Tips
Our chemo headwear is made from various materials, each with its own benefits:
Bamboo Viscose: Known for its comfort and size flexibility, bamboo viscose offers features that other materials cannot match. It is soft, breathable, and adjusts well to different head sizes.
Cotton: A good alternative that is budget-friendly, though it may not be as soft or size-flexible as bamboo viscose.
Polyester: We stock polyester-based headwear as well. These are tested to ensure they are suitable for bald heads and are a cost-effective option for those on a tight budget.
At Jas Fashion, you’ll find something that suits everyone’s needs.
Make sure you check our Material Section for each product. Screenshot example as follows:
Please go to our Buying Guides for more tips.
Hat Fitting and Styling Based on Face Shapes
1. Face Shapes and Headcover Styles:
Elongated Face:
Description: An elongated face has a greater vertical length from forehead to chin relative to its width, creating a more stretched appearance.
Recommended Hat Styles: To balance the length, avoid headcovers that add more height, such as tall or high-crown hats. Instead, opt for turbans or scarves that add width on both sides of the face. These styles can help create a more balanced and proportional look by emphasizing horizontal lines.
Medium to Elongated Faces:
Description: Faces with a balanced vertical and horizontal length, often versatile for various hat styles.
Recommended Hat Styles: You can experiment with a wide range of styles, including beanies, headscarves, turbans, and wide-brimmed hats. Choose hats that add width to complement your natural proportions.
Compact Faces (Including Round and Square Faces):
Description: Compact faces have a shorter vertical length and include round faces (wider than long) and square faces (with strong, angular features).
Recommended Hat Styles:
Round Faces: Choose bakerboy hats or hats with vertical elements (such as Turbans with an A-shaped front) to add length and contrast the roundness.
Square Faces: Opt for soft, rounded hats like floppy hats or beanies to soften angular features and achieve a more balanced look. Also, consider styles with a high crown structure to add height and balance. Turbans with A-shaped front can be a good style option too.
2. Additional Tips for Headcover Style Choices:
Experiment with Styles: Don’t be afraid to try different hats to find what best complements your face shape. Your hat should reflect your personal style and add to your confidence.
Consider Proportions and Personality: Choose hats that not only enhance your facial features but also align with your personality and lifestyle. Whether you’re dressing for a casual outing, a professional setting, or a special event, select a hat that matches the occasion and your personal flair.
Social Life and Trends: Consider the social settings and trends that influence your style. A hat that suits your face shape and fits well with current trends can elevate your overall look and make you feel more stylish and self-assured.
This guide draws on years of customer service experience and acknowledges that fashion and styling are highly individual. While there’s no one-size-fits-all approach, we hope this information helps you see how different hat styles can complement your face shape and reflect your personality. Our aim is to assist you in finding the perfect hat that aligns with your unique style and social activities.
Find more Tips from the following Blog Article:
Chemo Must-have Headcovers and Styling Tips
If you're in NSW, we invite you to schedule a private fitting session at our Sydney workshop by completing the Fitting Session Request Form here.
For those unable to visit us, we can send samples to your nearest Wig Library. Many hospitals offer wig fitting services, and if your local wig library doesn't currently carry Jas Fashion headcovers, you can either provide us with their contact details or ask them to reach out to us directly.
How Do I Place an Order from Jas Fashion Online Store?
Yes, you can.
Jas Fashion is wholesaler but this store is for individual customers. You can purchase as many items as you like. You can still check out even with one small item.
Shopping online is very easy and it's very easy even when you are computer illiterate. As long as you have a smartphone and an email address, you are set. Jas Fashion online store's design is very user friendly. Please follow our step-by-step guide, and we will become a master of online shopping in a few minutes. If you still can not place your order yourself, please give us a call, and we can take you through over the phone. Leave a message on (02)9749 4538 , and when we finish packing the urgent orders for other customers, we will come back to you. All you need is your patience and an attitude to learn.
Click here if you are on a mobile Device
Who is Jas Fashion? Why should I Shop with Jas Fashion?
- Repeat Customers: 30% of our customers are repeat buyers.
- Word of Mouth: About half of our new customers come to us through referrals from satisfied clients.
- Fast and Friendly Service: We pride ourselves on providing quick and personable service.
- Quality and Affordability: Our products are both high-quality and reasonably priced.
- Flexible Returns: We offer a 30-day Return and Refund policy if you change your mind. For details, please read our Returns Policy.
Jas Fashion is a Sydney-based wholesaler of headwear and fashion accessories, proudly serving customers since 2009. We offer a wide range of products through our online store, catering to both individual customers and retail shops.
Jas Fashion and Charity Works
When you shop with Jas Fashion, you're not just purchasing high-quality products at great prices—you're also supporting meaningful causes. We're deeply involved in various charitable efforts, and every purchase you make helps make a difference.
For every online purchase, we donate $1 to LGFB (Look Good Feel Better / Cancer Patients Foundation Ltd). In addition to supporting cancer patients, Jas Fashion actively contributes to local charities like The The Salvation Army Australia, Australian Red Cross, and many hospital Wig Libraries across Australia through either funds or stock donations.
Learn More about Jas Fashion:
To find out more about our mission and values, please visit our About Us Page.
Jas Fashion is a family-run business, and we truly care about our customers! Most items listed online are ready to be dispatched immediately from our Sydney store. For those seeking a personal touch, we also offer handcrafted, tailor-made, and customized options to meet your specific needs.
Customer Loyalty and Satisfaction:
Our Commitment to You:
What Our Customers Say:
Customer Testimonials: Check out our Customer Testimonials to hear directly from those who have shopped with us.
As a women-operated small business, we are passionate about what we do and deeply care about our customers!
Payment
Yes, you can!
To use your store credit or your loyalty points to pay for your order, you MUST log in so that the system knows who you are.
If you placed your order as a guest customer previously, you can generate a password from the following Sign-in Page. Enter your email address and click on "Forgot Your Password", the system will generate a password for you and the password will be sent to your email address within a few minutes.
A password is case sensitive!
Login Now / Register Now? Click Here!
At check out point, if you have any store credit in your Jas Fashion account, the system will remind you to pay your order with your credit.
Please go to our Buying Guide for more information.
Yes, we do. You can pay by Paypal or credit card. You can choose your payment method on the checkout page.
Yes. Payment must be made at checkout page immdediately. We do not provide "Buy now, pay later" or other installment service currently.
Shipping
Yes, we do!
Every order will come with a tracking number. As soon as a parcel is dispatched, a tracking number will be automatically forwarded to your email account.
You can also log into your account and find your tracking info there under your order history section.
Our are located at Lidcombe NSW.
Unit 9 /4A Bachel Ave
Lidcombe NSW 2141
This address is for order pickup only.
If you would like to visit us, you must arrange an appointment first.
Jas Fashion processes each order promptly, usually within 1 working day after the payment is received. If an order is received by midday on a working day, we always try to send your order out the same day (except each first working day of the week or during busy seasons such as Christmas time etc.). If your order is very urgent, please send us a reminder after you have received your order confirmation. We can always try to prioritize your order.
It is recommended that you choose Express Post Service if your order is very urgent, especially during busy seasons, to avoid delivery delay in transit.
If you select Standard Shipping Service, 80-90% of orders can be received within the following timeframe after your parcel is dispatched:
Domestic Shipping Destinations (Standard Service)
| Delivery Destination | Estimated Delivery Time |
| Sydney Metro | 1-3 Business Days |
| Canberra | 2-3 Business Days |
| Brisbane | 2-4 Business Days |
| Melbourne | 2-4 Business Days |
| Adelaide | 2-4 Business Days |
| Perth | 5-7 Business Days |
| Hobart | 5-7 Business Days |
| Darwin | 5-8 Business Days |
| Regional Areas: | Please add 2-4 business days to your nearest capital city |
International Shipping Destinations
Deliverded in 3-10 business days after your parcel is dispatched.*
*Standard delivery times between metropolitan areas of major cities and excludes times in customs if applicable, and may be subject to delay due to causes outside of our shipping comppanies such as Australia Post’s control.
The delivery dates are estimates only. Most of our courier companies, such as Australia Post provides a reliable national and international service. Delivery delays can occur due to factors such as public holidays, pandemic lockdowns, and peak delivery times.
If you are experiencing a longer than usual delay, please feel free to contact us, and we will follow your parcel for you.
For anyone with an Australian delivery address, postage costs a flat rate per order for standard parcel mail with tracking.
If your order total exceeds a specified threshold, we offer free postage for the standard service.
Order as many items as you want and pay a flat rate per order, or enjoy free postage if your order total exceeds the threshold.
At the checkout page, once you enter your postcode, you can calculate the shipping cost and see all available shipping options and their costs. Please note that shipping costs and free shipping thresholds are subject to change on an annual basis.
INTERNATIONAL ORDERS
- New Zealand
- Singapore
- Japan
- United Kingdom
- Most EU countries
- United States
Jas Fashion processes each order promptly, usually within 1 working day after the payment is received. If an order is received by midday on a working day, we always try to send your order out the same day (except each first working day of the week or during busy seasons such as Christmas time etc.).
Generally, an international order can be delivered in 3-7 business days to New Zealand and 7-15 business days to other countries after your parcel is dispatched.
Delivery delays can occur due to factors such as public holidays, pandemic lockdowns, and peak delivery times.
YES, GST free. All our listed prices are 10% GST inclusive. When you check out, when you enter an overseas address, the charged prices will be reduced to GST free prices (i.e. 10% off). For example, a hat listed at AUD11 will be AUD10 when you check out.
Most likely. This depends on the rules of each country and whether your total order value is over the tax-free threshold of the country. Please check the customs rules of each destination country.
For your convenience, here are a few links. This list is for informational purposes only. Errors in this list have no legal standing.
Most EU countries (general info)
Your postage will be calculated when you check out based on the International Postage Rate provided by Australia Post.
Yes. Apart from Australia, Jas Fashion ships to the following countries:
Wholesale and Bulk Orders
- If your order is for retail/resell purposes, please go to the following page and lodge your application.
- If your order is for a one-off event, and you would like to place an order with a large quantity, please send your enquiry to: Support@JasFashion.com.au